1. Who are we and how does this policy apply?
This Privacy Policy explains how we collect, use and disclose information and the choices you have regarding your personal information.
our mobile games, services or websites (collectively, the "Services"). By using any Service, including when you play our games or access the Services through social media or a mobile device, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
If you do not agree to the terms of this Privacy Policy, please do not access or use our Services. By accessing and using our Services, you represent and warrant that you have read, understood and agree to the terms of this Privacy Policy and that you are 13 years of age or older.
This Privacy Policy does not apply to third-party applications or software or other third-party products or services that are integrated with our Services (Third-Party Services). These Third-Party Services have their own privacy policies and data processing procedures. We are not responsible for the data processing practices of Third-Party Services.
2. Information we collect about you
When you use our Services, we collect and process information about you so that we can provide the Services you choose to use. For example, we do this when you download and install games, register as a user, log in to our Services, play games, make in-app purchases, provide feedback, or submit customer support tickets. We collect your personal information when you:
Creating a Guest Account: If you choose to use our Services, you may create a guest account or log in with your Facebook account. It is up to you whether you decide to create a guest account to use our Services.
Customer Support: When you contact us to inquire about our services or provide feedback, we may collect personal information you provide to us, such as your device ID, advertiser ID, email address, user ID, device type, system operating system, provider ID, available storage space on your phone, phone platform and carrier, country code, and language.
Technical information: When you play our games or visit our services, we may automatically collect and process personal information. This may include:
Metadata: When you use our Services, we create metadata that provides additional context about how you use our Services. For example, we record the duration and minutes you use our Services.
Log Data: When you access or use our Services, our servers automatically collect information and record it in log files. This log data may include your device's IP address, network status, browser configuration information, language preferences, cookie data, and crash data.
Device Information: We collect information about the devices you use to access the Services, including device type, operating system used, device settings, device ID, advertiser ID, email address, user ID, device type and model, device operating system, vendor ID, available mobile phone storage, platform, and network operator. Whether we collect some or all of this information typically depends on the type of device you use and its settings.
Country Information: We receive information from your device about the country from which you access our Services. We may also collect location information from your device based on the consent process provided by your device.
In-App Purchases: You may purchase virtual currency or virtual goods in our Services (in-app purchases). If you purchase virtual currency or virtual goods through a third-party platform, the Apple App Store, or the Google Play Store, you will be required to provide certain payment and billing information directly to that third-party platform. We do not collect or store your payment information.
3. Why we collect your information
We use the personal information we collect from you for the following purposes:
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To provide, update, maintain and protect our Services.
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Respond to your comments and questions and communicate with you.
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Responsible for account management and other administrative matters.
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Prevent and investigate fraud and other abuse.
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Protect our rights and property.
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To provide you with advertising, marketing and promotional information.
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Measure the effectiveness of advertising, including third-party advertising served on our Services.
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Track in-app purchases.
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You expressly consent that we may use the personal information we collect from you for the reasons set out above. We may also use the information for other purposes permitted by applicable law. You may withdraw your consent at any time. If you do not wish for us to collect your information, you may refuse or stop using the Service at any time.
4. Cookies and Advertising
When you use our Services, we may store cookies on your device to facilitate your use of our Services and provide you with a personalized experience. Cookies are small data files that are stored on your computer or mobile device and can be retrieved later to identify you. We may use cookies and similar technologies to:
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For example, we may use your IP address to identify you and your device.
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Allows our Services to interact with third party social networks or platforms (if you choose to allow such interactions).
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We allow third-party advertising companies to serve advertisements on our Services.
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We allow third party services to manage your payments so that we can process your payment instructions.
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We provide more personalized services, including providing services in your preferred language.
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Getting data helps us understand how people use our services so we can improve them.
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We use third-party advertising companies to display video and banner advertisements on our Service. As part of the Service, they place individual cookies on your device.
In this case, we and third-party advertising companies may collect your user ID, device IP, device type and model, network provider, type of browser and operating system you use, language, type of Internet connection network, location, advertising ID, media access control address, age and gender, play frequency and time.
5. How to share and disclose information
We may disclose personal information that you provide to us or that we collect in providing services to you to the following categories of third parties:
Advertising Partners: We may employ third-party companies or individuals as service providers or business partners to process information and support our business. For example, these third parties may provide virtual computing and storage services.
Third-party service providers: Service providers, such as data storage service providers, who enable us to provide the Services to you. Third-party services are not owned or controlled by us , and third parties who have access to information may have their own information collection and use policies and practices. Please check the privacy settings and policies of these third-party services and contact them if you have any questions.
Affiliates: We may share your personal information with our corporate affiliates, parent companies, and/or subsidiaries.
that affects us, personal information we hold may be transferred to our successor or assignee.
We may need to disclose personal information to public authorities or law enforcement agencies as a result of legal process (e.g., court order, search warrant) or to comply with applicable laws or regulations .
6. Security
We take data security very seriously. We take commercially reasonable security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized use, disclosure or access, and any other unlawful form of processing of personal information we hold.
The security measures we use include encrypting many of our services using industry standard protocols, encryption methods, and security practices.
Although we strive to protect your personal information, we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur or that your personal information will remain secure while transmitted to our Services. You do so at your own risk.
7. Children
We allow minors under the age of 13 to use our Services and Website. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a person under the age of 13, we will take reasonable steps to promptly delete that information.
8. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Laws, regulations and industry standards are constantly evolving and these changes may be necessary or may change our operations. You should check this Privacy Policy periodically for updates. Your continued use of the Services constitutes your agreement to our revised Privacy Policy.
9. How long we keep your information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to provide you with services. We may retain your personal information even after you delete your account or stop using the Services if we need the information to comply with legal obligations (e.g. tax obligations).
10. International Data Transfers
The European Commission recognises that New Zealand provides adequate protection for personal data.
Third-party applications we use to process your data (e.g. Google, AWS, Apple) have self-certified that they are compliant with the EU-US Privacy Shield and the Swiss-US Privacy Shield. These frameworks were developed to help companies comply with data protection requirements when transferring personal information from the EU and Switzerland to the United States.
11.Your Rights
Where the EU General Data Protection Regulation (GDPR) applies to your processing , we rely on our legitimate interests described in Section 3 above to process your data.
Under GDPR, you also have the following rights:
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Request access to the personal information we hold about you. Correct, delete or update any personal information that is incomplete, inaccurate, outdated or unnecessary.
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File a complaint with your local data protection authority.
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We will respond to access requests under the GDPR without delay, and in any event within one month of receiving your access request.
We recognize certain rights that U.S. consumers have under the California Consumer Privacy Act (as amended) and other U.S. state privacy laws, including the right to know what personal information we collect and to correct, delete, or request that we do so; the right to limit access to the personal information we collect; the right to opt out of sharing your personal information with third parties; and the right not to be discriminated against for exercising your rights. For information on how to contact us to exercise these rights, see Section 13 below.
12. Delete your account
You may delete your account at any time. If you choose to delete your account, we will immediately delete your account information and any personal information contained therein.
Information you share with a social network or third-party platform (controlled by that social network or third-party platform) through our Services cannot be modified or deleted by us. Also, if a third party copies information you provide through your use of our Services (e.g., a friend on a social network that you allow to interact with your account), we may not be able to modify or delete that information. It may also be outside our control.
If you are a resident of the European Economic Area and believe that our holding of your personal information falls within the scope of the GDPR, you may lodge a question or complaint with our data protection authority.
13. Contact Us
have any questions about our Privacy Policy and/or practices, or would like to send us a request to exercise your privacy rights, please contact us by email at the address shown on our application . We will respond to you within 30 days.
Last update – 30 Dec 2024